February 20, 2018

Leadership is the key to better health care

The editor of Australian Ageing Agenda asked me to suggest a solution to a perplexing problem in residential aged care – how to encourage staff to speak up about incidents of mistreatment or poor care of vulnerable residents. I teamed up with Emma Read and we wrote this article: Leadership is the Key. It appears in the May/June 2015 edition of the magazine. The reader is invited to imagine a scene where the Chair of the Board of an aged care facility makes this statement to a meeting of directors: ‘From this day forward, each of us will be deemed to take personal responsibility for the quality […]